{"id":9420,"date":"2024-08-02T14:52:28","date_gmt":"2024-08-02T14:52:28","guid":{"rendered":"https:\/\/codxhub.eu\/integrazione-globale-di-genesys-voice-con-oracle-crm\/"},"modified":"2024-11-18T23:43:54","modified_gmt":"2024-11-18T23:43:54","slug":"integrazione-globale-di-genesys-voice-con-oracle-crm","status":"publish","type":"page","link":"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/","title":{"rendered":"Integrazione globale di Genesys Voice con Oracle CRM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9420\" class=\"elementor elementor-9420 elementor-7383\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ae6b63a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ae6b63a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-176d4300\" data-id=\"176d4300\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf19b48 e-con-full about-area5 e-flex e-con e-child\" data-id=\"cf19b48\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4be7074 e-con-full e-flex e-con e-child\" data-id=\"4be7074\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a58d56 elementor-widget__width-initial elementor-widget elementor-widget-webtecksectiontitle\" data-id=\"6a58d56\" data-element_type=\"widget\" data-widget_type=\"webtecksectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area mb-25\" ><span class=\"sub-title style1 subtitle-selector\">Cliente: Un Brand Leader nel Settore delle Auto di Lusso<\/span><h2 class=\" sec-title mb-20   title-selector\">Panoramica del Progetto:<\/h2><p class=\"desc-selector\">Per questo prestigioso marchio di auto di lusso, abbiamo sviluppato un progetto di integrazione avanzata, unendo Genesys Voice con il loro sistema Oracle CRM. L\u2019obiettivo era modernizzare le comunicazioni del servizio clienti, passando dai telefoni fissi tradizionali a un sistema di softphone pi\u00f9 efficiente e flessibile.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bbc771 e-con-full e-flex e-con e-child\" data-id=\"6bbc771\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cd7c24 elementor-widget elementor-widget-image\" data-id=\"9cd7c24\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"444\" height=\"380\" src=\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg\" class=\"attachment-large size-large wp-image-9043\" alt=\"\" srcset=\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg 444w, https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1-300x257.jpg 300w\" sizes=\"(max-width: 444px) 100vw, 444px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44e66480 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44e66480\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17e491\" data-id=\"f17e491\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-25d47ad9 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25d47ad9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-70e1f6e5 ps-xxl-5\" data-id=\"70e1f6e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20eb112 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tragasectiontitle\" data-id=\"20eb112\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><h2 class=\"sec-title title-selector\">Portata e Diffusione: <\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">La soluzione \u00e8 stata implementata in diverse regioni del mondo, tra cui Europa, Nord America, Brasile e Australia. Questo progetto ha richiesto una pianificazione accurata per garantire un'integrazione fluida tra le unit\u00e0 aziendali di vari paesi.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77d89092 elementor-widget-tablet__width-initial ms-auto me-auto elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tragagroupimage\" data-id=\"77d89092\" data-element_type=\"widget\" data-widget_type=\"tragagroupimage.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"img-box6\"><div class=\"img1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/about_4_1.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/about_4_2.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape2\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/about_4_3.png\" alt=\"CodXHub\"  \/><\/div><div class=\"color-animate\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28543bfa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28543bfa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4834150e\" data-id=\"4834150e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69cc538 elementor-widget elementor-widget-tragasectiontitle\" data-id=\"69cc538\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><div class=\"shadow-title\">Sfide<\/div><h2 class=\"sec-title title-selector\">Sfide: <\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">Sostituire un\u2019infrastruttura consolidata di telefoni fissi con una nuova soluzione basata su softphone \u00e8 stata una sfida complessa. Inoltre, dovevamo integrare sistemi aziendali diversi in un\u2019unica piattaforma. Comprendere a fondo i processi gi\u00e0 in uso \u00e8 stato essenziale per costruire una soluzione scalabile e solida.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ba7a4a4\" data-id=\"7ba7a4a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-742a4ecf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"742a4ecf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-33e9a3ee\" data-id=\"33e9a3ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e63eb5 elementor-widget elementor-widget-tragagroupimage\" data-id=\"1e63eb5\" data-element_type=\"widget\" data-widget_type=\"tragagroupimage.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"img-box7\"><div class=\"img1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/why_3_1.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/why_3_2.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape2\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/why_3_3.png\" alt=\"CodXHub\"  \/><\/div><div class=\"color-animate\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b06513c elementor-widget elementor-widget-tragashapeimage\" data-id=\"1b06513c\" data-element_type=\"widget\" data-widget_type=\"tragashapeimage.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- Image --><div class=\"shape-mockup   \" data-bottom=\"-26%\" data-right=\"-56%\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/particle_7.png\" class=\"\" alt=\"CodXHub\" ><\/div><!-- End Image -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69104e1f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69104e1f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-185a365e\" data-id=\"185a365e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba8742f elementor-widget elementor-widget-tragasectiontitle\" data-id=\"ba8742f\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><div class=\"shadow-title\">Il Nostro Approccio<\/div><h2 class=\"sec-title title-selector\">Il Nostro Approccio:  <\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">At CodX Hub Solutions, we believe that thorough preparation and analysis are crucial to the success of any project. For this project, our approach included:<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-487dd73 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"487dd73\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3545cac\" data-id=\"3545cac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22675e7 elementor-widget elementor-widget-tragafaq\" data-id=\"22675e7\" data-element_type=\"widget\" data-widget_type=\"tragafaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"accordion-area accordion\" id=\"faqAccordion\"><div class=\"accordion-card style3 active\"><div class=\"accordion-header\" id=\"collapse-item-1\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-1\" aria-expanded=\"true\" aria-controls=\"collapse-1\">Preparazione Approfondita<\/button><\/div><div id=\"collapse-1\" class=\"accordion-collapse collapse show \" aria-labelledby=\"collapse-item-1\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\"> Abbiamo lavorato fianco a fianco con gli stakeholder per capire a fondo le esigenze e i processi operativi di ciascuna unit\u00e0 aziendale.<\/p><\/div><\/div><\/div><div class=\"accordion-card style3 \"><div class=\"accordion-header\" id=\"collapse-item-2\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-2\" aria-expanded=\"false\" aria-controls=\"collapse-2\">Analisi Completa<\/button><\/div><div id=\"collapse-2\" class=\"accordion-collapse collapse  \" aria-labelledby=\"collapse-item-2\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">L\u2019analisi dettagliata dell\u2019infrastruttura ha rivelato opportunit\u00e0 di miglioramento, che ci hanno permesso di costruire una soluzione integrata e adatta a ogni contesto.<\/p><\/div><\/div><\/div><div class=\"accordion-card style3 \"><div class=\"accordion-header\" id=\"collapse-item-3\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3\" aria-expanded=\"false\" aria-controls=\"collapse-3\">Soluzioni Personalizzate<\/button><\/div><div id=\"collapse-3\" class=\"accordion-collapse collapse  \" aria-labelledby=\"collapse-item-3\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">Abbiamo sviluppato flussi di lavoro su misura, perfettamente integrati nei processi aziendali esistenti.<\/p><\/div><\/div><\/div><div class=\"accordion-card style3 \"><div class=\"accordion-header\" id=\"collapse-item-4\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-4\" aria-expanded=\"false\" aria-controls=\"collapse-4\">Integrazione Senza Problemi<\/button><\/div><div id=\"collapse-4\" class=\"accordion-collapse collapse  \" aria-labelledby=\"collapse-item-4\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">Grazie alla nostra metodologia, l\u2019integrazione di Genesys Voice con Oracle CRM \u00e8 stata fluida e ha migliorato notevolmente l\u2019efficienza operativa.<\/p><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d65b10 elementor-widget elementor-widget-tragasectiontitle\" data-id=\"6d65b10\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><div class=\"shadow-title\">Risultati<\/div><h2 class=\"sec-title title-selector\">Risultati:<\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">L\u2019implementazione del sistema ha portato a un notevole miglioramento dell\u2019efficienza del servizio clienti, con un'infrastruttura di comunicazione pi\u00f9 flessibile e una visione completa delle interazioni con i clienti in tutto il mondo.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a28464b elementor-widget elementor-widget-tragagroupimage\" data-id=\"2a28464b\" data-element_type=\"widget\" data-widget_type=\"tragagroupimage.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"img-box8\"><div class=\"img1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/faq_2_1-1.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape1\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/faq_2_2-1.png\" alt=\"CodXHub\"  \/><\/div><div class=\"shape2\"><img decoding=\"async\" src=\"https:\/\/themeholy.com\/wordpress\/fresh\/wp-content\/uploads\/2024\/01\/faq_2_3-1.png\" alt=\"CodXHub\"  \/><\/div><div class=\"color-animate\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ec5de2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ec5de2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20e05d0\" data-id=\"20e05d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72eeb5a elementor-widget elementor-widget-tragasectiontitle\" data-id=\"72eeb5a\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><div class=\"shadow-title\">Conclusione<\/div><h2 class=\"sec-title title-selector\">Conclusione:\n<\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">La nostra dedizione alla preparazione e all'analisi approfondite, insieme al nostro impegno nel trovare soluzioni innovative, ci ha permesso di fornire un'integrazione solida ed efficace. Il progetto non solo ha migliorato le capacit\u00e0 operative del cliente, ma ha anche stabilito un nuovo standard per l'eccellenza del servizio clienti in pi\u00f9 continenti.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d487123 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d487123\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b58857e\" data-id=\"1b58857e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-24c1640 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"24c1640\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4aaa2c06\" data-id=\"4aaa2c06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94f2e4f elementor-widget__width-initial elementor-widget-tablet__width-initial ms-xl-0 ms-auto me-auto elementor-widget elementor-widget-tragasectiontitle\" data-id=\"94f2e4f\" data-element_type=\"widget\" data-widget_type=\"tragasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"title-area-wrap\"><div class=\"title-area mb-35\" ><span class=\"sub-title subtitle-selector\"><img decoding=\"async\" src=\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/11\/title_shape_1-7.svg\" alt=\"CodXHub\"  class=\"icon me-2\" \/>CONTATTACI<\/span><h2 class=\"sec-title title-selector\">Siamo pronti a parlare delle tue <span class=\"text-theme\">opportunit\u00e0<\/span><\/h2><\/div><p class=\"desc-selector mt-n2 mb-4\">A CodX Hub siamo ansiosi di sentirti e discutere di come possiamo aiutarti a dare vita alla tua visione. Che tu abbia una domanda, necessiti di maggiori informazioni o sia pronto a iniziare il tuo prossimo progetto, il nostro team \u00e8 qui per assisterti in ogni fase del percorso.<\/p><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dce4663 elementor-widget__width-initial ms-xl-0 ms-auto me-auto elementor-widget elementor-widget-tragacontactinfo\" data-id=\"dce4663\" data-element_type=\"widget\" data-widget_type=\"tragacontactinfo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"contact-feature-wrap\"><div class=\"contact-feature\"><div class=\"icon-btn\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"media-body\"><p class=\"contact-feature_label\">Chiamaci al:<\/p><a class=\"contact-feature_link\" href=\"tel:+355673602971\">+355 67 360 2971<\/a><\/div><\/div><div class=\"contact-feature\"><div class=\"icon-btn\"><i class=\"fas fa-envelope\"><\/i><\/div><div class=\"media-body\"><p class=\"contact-feature_label\">Scrivici subito:<\/p><a class=\"contact-feature_link\" href=\"mailto:info@codxhub.eu\">info@codxhub.eu<\/a><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cliente: Un Brand Leader nel Settore delle Auto di Lusso Panoramica del Progetto: Per questo prestigioso marchio di auto di lusso, abbiamo sviluppato un progetto di integrazione avanzata, unendo Genesys Voice con il loro sistema Oracle CRM. L\u2019obiettivo era modernizzare le comunicazioni del servizio clienti, passando dai telefoni fissi tradizionali a un sistema di softphone&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9420","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrazione globale di Genesys Voice con Oracle CRM - CodXHub<\/title>\n<meta name=\"description\" content=\"Per questo prestigioso marchio di auto di lusso, abbiamo intrapreso un progetto completo per implementare l&#039;integrazione di Genesys Voice con il loro sistema Oracle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrazione globale di Genesys Voice con Oracle CRM - CodXHub\" \/>\n<meta property=\"og:description\" content=\"Per questo prestigioso marchio di auto di lusso, abbiamo intrapreso un progetto completo per implementare l&#039;integrazione di Genesys Voice con il loro sistema Oracle.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"CodXHub\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-18T23:43:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/\",\"url\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/\",\"name\":\"Integrazione globale di Genesys Voice con Oracle CRM - CodXHub\",\"isPartOf\":{\"@id\":\"https:\/\/codxhub.eu\/it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg\",\"datePublished\":\"2024-08-02T14:52:28+00:00\",\"dateModified\":\"2024-11-18T23:43:54+00:00\",\"description\":\"Per questo prestigioso marchio di auto di lusso, abbiamo intrapreso un progetto completo per implementare l'integrazione di Genesys Voice con il loro sistema Oracle.\",\"breadcrumb\":{\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/#primaryimage\",\"url\":\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg\",\"contentUrl\":\"https:\/\/codxhub.eu\/wp-content\/uploads\/2024\/04\/project_7_2-1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/codxhub.eu\/it\/integrazione-globale-di-genesys-voice-con-oracle-crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/codxhub.eu\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Integrazione globale di Genesys Voice con Oracle CRM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/codxhub.eu\/it\/#website\",\"url\":\"https:\/\/codxhub.eu\/it\/\",\"name\":\"Cod x Hub\",\"description\":\"Development, Management, and Marketing &amp; 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